Hao Production Hao Production

Frequently Asked Questions

White Rabbit Ice Cream: For in-store purchase, please head to FairPrice supermarkets, FairPrice Xpress or Cheers outlets. For online purchase, you may place order here, Redmart, Shopee and Carousell.

White Rabbit Merchandise: These merchandise only sell at our website currently, you may place order here.

For orders above $60, customers are entitled to one cooler bag per order. Additional bags are available for purchase upon request.

Reuse this bag for your grocery shopping & errands – together we save the planet by reducing plastic use.

Home/Office delivery: We will deliver the ice cream with enough dry ice. Once you receive your order, please store it in a freezer (below -18C) until you’re ready to enjoy it. 

Pick up orders

Please store all ice cream products in a freezer below -18C.

We operate from Monday to Friday, 9.30am to 6:30pm (excluding public holidays).

Please note that we are not a retail store, so you have to order in advance thru our website, and choose “Pick Up” option during check out. 

For home or office delivery, please order by 5PM, at least 1 business day in advance. Please note that if delivery slots are full for the next day already, you will only be able to select the next available date upon checkout.

While White Rabbit Ice Cream is not certified Halal by Majlis Ugama Islam Singapura (MUIS), our products in Singapore do not contain porcine ingredients.